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VPN — Troubleshooting

Symptom Try
Browser sign-in never completes Check the management URL is https://netbird.pubinvest.co.uk; sign out and back in from the tray
Connected, but internal names don't resolve netbird status -d — check DNS is listed; disconnect and reconnect
Connected, one service doesn't load You may not have access to it — ask your team owner
Works at home, not on another network Some networks block UDP; NetBird falls back to relay, which is slower but should work

Collect this before asking for help:

netbird status -d
netbird debug bundle    # creates an archive to share with the platform team